FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions (FAQ)

Q: Are your products safe for injection or human use?

A: Our products are sold for research, laboratory, or development purposes only. They are not intended for human or animal use.

Q: How are your peptides stored and shipped?

A: All products are stored in controlled environments and shipped in insulated packaging to preserve quality. We recommend storing peptides in a cool, dry place or as directed by your research protocols.

Q: Do I need a prescription to order?

A: No. However, we strongly recommend that any compound purchases are made with full understanding of their research-related purpose and legal use in your country.

Q: What payment methods do you accept?

A: We securely process payments via Xendit. You may pay using GCash, bank transfer, QR code, or select e-wallets at checkout.

Q: Do you offer refunds or returns?

A: Due to the sensitive nature of our products, we do not offer returns once items have been shipped. However, if you receive a damaged or incorrect item, please contact us immediately.

Q: Where do you ship?

A: We currently ship within the Philippines. Orders are processed within 24–48 hours on business days.